Quick Connect

Quick Connect

Step 1: Authorize with Facebook

A Facebook dialog will appear. Click Continue to proceed.

What you’re authorizing:

• Access to manage your business account
• Ability to send and receive messages via SynoLink API
• Permission to manage WhatsApp conversations

Step 2: Select Business Portfolio & WhatsApp Business Account

1. Business Portfolio dropdown: Select your business portfolio
2. If you don’t have one, you can search and select from the list
3. WhatsApp Business Account dropdown: Select your WhatsApp Business account
4. Options you’ll see:
   1. Create WhatsApp Business Account - Create a new account
   2. Connect WhatsApp Business App - Connect existing app
   3. Your existing accounts (if any)
5. Click Next

Step 3: Set up Business Profile and Phone Number

Enter your business information (name, email, category, country, website, timezone) and click Next.

Enter your phone number, WhatsApp Business display name, and select verification method (text message or phone call). Click Next.

Step 4: Verify Phone Number

Enter the 6-digit verification code sent to your phone.

Note: You have 10 minutes to enter the code. Request a new code if it expires.

Step 5: Grant Permissions

Review and confirm the permissions. Click Confirm.

Step 6: Complete Setup

Wait while the account is being created. Once complete, click Done.

→ Proceed to Sync Webhook

Sync Webhook

Final Step: Configure Webhook Connection

After completing Quick Connect or Advanced Setup, you’ll return to the SynoLink platform.

1. Your WhatsApp account will appear in the WhatsApp List
2. Click Manage button
3. Click Sync Webhook button
4. Wait for webhook configuration to complete
5. Webhook Health status should show Configured ✓

Congratulations! Your WhatsApp Business account is now fully integrated and ready to receive messages.